Can I pay in my local currency?
You can pay in the following currencies:
Euro (€)
Dollars ($)
Pounds (£)
We default you to your nearest local currency depending on your location. It is possible to change the currency you would like to pay in by using the selector.
Once you have selected your currency and began paying for a subscription, you can't change it for future purposes.
What payment methods do you accept?
We accept the following payment methods:
American Express
China UnionPay (CUP)
Discover & Diners
Japan Credit Bureau (JCB)
Mastercard
Visa
Are taxes included in the subscription price?
Session does collect tax on our subscription fees in line with the requirements of your local tax authorities.
If we collect tax from you, it will be either included in your subscription price or added on top.
If you are paying in GBP or EUR, tax is included in the subscription price.
If you are paying in USD, then tax is added on top of the subscription price.
For more information, please check out your receipts. You can do this either by reviewing the e-mail receipts we send you for each payment, or by accessing your settings:
Log in to Session Studio.
Click on Profile, then Settings.
Click Manage Plan
How do I update my payment details?
You are able to update your payment details in the settings section on the Desktop app and Web version.
Log in to Session Studio - link
Click on Profile, then Settings.
Click Manage Plan
Are there any refunds on subscriptions?
If you don’t want your Creator subscription anymore, you can cancel any time. You’ll remain on the Creator subscription until your next payment is due.
After that, your account switches to free.
How do I cancel my subscription?
You are able to cancel your subscription any time in the settings section on the Desktop app and Web version.
Log in to Session Studio
Click on Profile, then Settings.
Click Manage Plan
Please ensure you read the information displayed and follow the instructions to cancel your subscription.
Your subscription stays until your next billing date, then your account switches to free.